Billing & Account Management

How to handle payments, subscriptions, and more.

How does billing work?

Subscription payments are charged monthly based on the day you subscribed.

How much does software used in the livestreams cost?

Game-U LIVE always looks to use mostly free and open-source software. It's important to us that students be able to work on projects with as few restrictions as possible.

How do I cancel my subscription?

While logged in, click on the three vertical dots in the top, right-hand corner of the screen and select "My Account" in the drop-down menu. Navigate to the "Subscription" tab, and under "Your Subscription," click "Cancel Subscription."

If I cancel my Founder or Early Access subscription and come back another time, is it still the same price?

No. Founder or Early Access special pricing is forever, even after LIVE subscriptions are only available at the regular price, but only as long as the student is continuously enrolled. If you cancel the subscription and decide to resume later, you must purchase a subscription at the prices available then.

Need more info? Check out our other FAQ pages!